To read the first part of this article, find out more about motivation at work, and learn about a great Mousse au Chocolat recipe… click here.

Part 2: The journey to Engagement

Engagement shares similarities with motivation but is fundamentally different. The literature on engagement isn’t as prolific as what we can find on motivation, but it has become a very hot topic and is now widely discussed and measured. After looking at the old and recent models of engagement, it appears to me that engagement has slowly transformed into… a ratatouille. …


We constantly talk about motivation and engagement at work, but do we really understand what they mean? I’ve been fascinated by these two topics ever since Uni and now that I work as a Recruiter, they constantly come up in my discussions. It got me to reflect over the years on how these two concepts are so different but also very similar in some ways…

Part 1: The multifaceted nature of Motivation

Maslow and the “what” of motivation

We tend to talk about motivation as if it was some sort of personality trait. The thing is… motivation is not an emotional state or a personal attribute. For the nerds in the room, motivation…


Photo by cottonbro from Pexels

I don’t know why there is this misconception that a CV will get you a job. Because it won’t. All your CV can do is giving you a ticket to an interview. Then, maybe, if things go well during your interviews… you will get a job.

Sure there are situations where you can just show up with a CV in hand and get hired directly, but in most cases, you will have to go through different stages of interviews before getting hired.

It’s essential to keep this in mind when building your CV. You’ll do a better job focussing on…


It’s probably fair to say that most people don’t like weighing themselves but still do every now and then. There’s a good chance we all follow the same ceremony: taking a pee, getting naked, and hopping on the scale. But did you notice how our behavior varies with the number displayed?

When it’s more or less matching our expectations, we move on with our day. Yet, when it’s not… we start doing weird things, like removing the battery and putting it back. Giving the scale a good shake. Pressing one foot to check if the weight is going up. Moving…


For our first-ever podcast at Vend, we wanted to share with you what it’s like to interview, get a job and grow as a woman in our Engineering team! We also hope you will find some helpful tips on how to prepare your interview and get a job at Vend 🤗.

Thanks a million to our two amazing guests Lucille and Farzana for sharing their experience and to our wonderful host Adriana for her energy and contribution. Thank you to our in-house producer Mick — we couldn’t have pulled this off without you! …


When I train employees about interview best practices, I always insist on the questions they should not ask. They need to know it’s illegal to ask questions about age, relationship situation, sexual orientation, religion, ethnic origin, or political views. These questions are illegal for a reason: they do not relate to the candidate’s ability to do the job.

There is one other question I advise them not to ask. A very common question that interviewers seem to be asking again and again. …


Every time I start a new hiring process, I spend from 20 minutes to 1-hour writing the job ad. I think (I hope) all Recruiters know the importance of this step. I usually follow simple and efficient rules like describing the responsibilities, the missions, the requirements… and all of that synthetically and appealingly.

In 2019, I had to start the hiring process for an Engineering Director position. At the same time, Morgane — in charge of Employer Branding, was working on a benchmark of innovative and creative ways of writing job ads, and I was curious to see for myself…


I cannot say enough how much I wish cover letters would die in atrocious suffering. I hate them. If I could pull together all the cover letters I received in my career, I would create the world’s most powerful book to instantly fall asleep 🙄.

I can only remember a few times when a cover letter made me want to call a candidate. For the other hundreds of thousands of them, they were clearly copy-pasted from a boring template, not personalized at all and too often had typos, grammar errors or were addressed to the wrong company…

So why are…


I started my career working with a Recruitment Manager who mastered the art of micro-management perfectly. She needed to be put in CC of every email, invited in every meeting, be across every little decision, and pretty much control everything. Besides the stressful side of this management style, and the negative impact it had on my confidence at the time, I realised it leads me to shape a daily routine that I have been following for more than 4 years now.

The initial routine

We had weekly one-on-ones where she would ask me a LOT of questions about my ongoing recruitment pipeline. It…


In the summer of 2018, I started to work on Kapten’s candidate communication. We had a team workshop about how to improve candidate experience, where we listed tons of great ideas on yellow stickers. Some of them eventually turned into feasible actions, and reshaping our email templates was one of them. I was happy to take on that project as I always wanted to play with one specific template: the rejection email.

I’m referring to a very specific type of rejection email: the one you send after reading someone’s application and concluding it’s not a good fit for the role…

Miléna Le Mancq

French Recruiter, living in beautiful New Zealand. I write stories about recruitment, unconscious bias, inclusion and diversity.

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